Player Resources
Regulatory Organizations:
Regulatory Organizations were introduced to the market shortly after online casinos were born. With tons of deception and fraud attempts on both sides from the players as well as the casinos something just had to be done. Regulatory Organizations are basically companies that are hired by the casinos to oversee and regulate all gaming to ensure that it is fair and accurate from both ends during transactions. There are several different Regulatory Organizations that are available for online casinos to choose from each continuously checks the operations of gaming world wide. Players also have access to this great resource through the website with phone numbers and other contact information if it is needed.
eCOGRA: eCommerce and Online Gaming Regulation and Assurance
http://ecogra.org/
info@ecogra.org
Phone: +44 20 7887 1480
EGBA: European Gaming and Betting Association
http://www.eu-ba.org/en/
egba@egba.eu
IBAS: Independent Betting Adjudication Service
http://www.ibas-uk.com/
adjudication@ibas-uk.co.uk
Phone: +44 20 7347 5882
G4: Global Gambling Guidance Group
http://www.gx4.com/index.html
info@gx4.com
Phone: +31 204124403
Auditing Services:
There are hundreds of online casinos available, so what is the one thing that sets some aside from others? Sure, some might offer great promotions but would people actually come if the casino had little or no reputation? Auditing Services in the online casino world mean something a little bit different than the usual term, basically third party companies are hired by the casino to perform audits to ensure that their gaming software is working fairly and accurately. Once the casino passes the audit they will be certified. A logo will then be placed on their website showing they are an accredited, certified casino helping players feel safe about playing at a new casino or even an old one with no reputation on the net to fall back on. There are literally over 10 different auditing companies out there, all equally trustworthy and have the same functions. All of their information is listed here as well.
TST: Technical Systems Testing
http://www.tstglobal.com/
eCOGRA: eCommerce and Online Gaming Regulation and Assurance
http://www.ecogra.org
CFG: Certified Fair Gambling
http://www.jacobsongaming.com/Certified_Fair_Gambling.html
EGBA: European Gaming and Betting Association
http://www.egba.eu/en/
GLI: Gaming Laboratories International
http://www.gaminglabs.com/
IBAS: Independent Betting Adjudication Service
http://www.ibas-uk.com/
IGC: Interactive Gaming Council
http://www.igcouncil.org/
iTech Labs International
http://www.itechlabs.com.au
OGA: Online Gambling Alliance
http://www.gamingalliance.org/
RGA: Remote Gambling Association
http://www.rga.eu.com/
Licensing Jurisdictions:
Licensing Jurisdictions are basically places where the license is held for an online casino, this doesn’t mean that the operations are based out of this location simply because not all Licensing Jurisdictions for online casinos are the same, some offer tighter rules, more fees or more documentation where as others are basically more relaxed. Costa Rica has the most casinos under it’s Licensing Jurisdiction, over 300 casino websites are located here because those who pay taxes are only companies that operate out of Costa Rica, all others are exempt. So searching around for licensing is pretty important for those opening a new casino. There are many different licensing jurisdictions some are also not as trusted as others.
Antigua and Barbuda: Financial Services Regulatory Commission’s Division of Gaming
www.antiguagaming.gov.ag
director@antiguagaming.gov.ag
Phone: +268 481-3300
Gibraltar: Gibraltar Regulatory Authority
www.gra.gi
gambling@gra.gi
Phone: +350 20074636
Isle of Man: Isle of Man Gambling Supervision Commission
www.gov.im/gambling
Phone: +44 1624-694331
Malta: Malta Lotteries and Gaming Authority
www.lga.org.mt
info@lga.org.mt
Phone: +356 213 165 90
United Kingdom: The Gambling Commission
www.gamblingcommission.gov.uk
info@gamblingcommission.gov.uk
Phone: +44 121-2306666
Kahnawake: Kahnawake Gaming Commission
www.kahnawake.com/gamingcommission
kgc@mck.ca
Phone: (450) 635-1076
Alderney: Alderney Gambling Control Commission (AGCC)
gamblingcontrol . org
info@agcc.gg
Phone: + 44 (0)1481 825500
Netherlands Antilles – Curaçao: Netherlands Antilles Department of Justice
http://www.curacao-egaming.com/
info@curacao-egaming.com
Phone: +5999 465 1134
Problem Gambling Resources:
Problem Gambling Resources many online casinos are in business to create a fun experience some wouldn’t understand why a casino would have links to help problem gamblers, but it’s true almost all casino websites will have links to help their players if they find that they are developing a gambling problem. These links and sites are designed to help the player create a healthy balance between life & gambling. Some players make thier life all about gambling which indicates a problem and this is where casinos are looked at negatively. Here are some resources for players if they feel they are having trouble controlling the need to gamble.
Gamblers Anonymous: Gambling abuse help
http://www.gamblersanonymous.org/
http://www.gamblersanonymous.org.uk/
NPCgambling: National Council on Problem Gambling
http://www.ncpgambling.org
GamCare: a United Kingdom authority offering certification services to Europe based online casinos
http://www.gamcare.org.uk/