Player Resources

Regulatory Organizations:
Regulatory Organizations were introduced to the market shortly after online casinos were born. With tons of deception and fraud attempts on both sides from the players as well as the casinos something just had to be done. Regulatory Organizations are basically companies that are hired by the casinos to oversee and regulate all gaming to ensure that it is fair and accurate from both ends during transactions. There are several different Regulatory Organizations that are available for online casinos to choose from each continuously checks the operations of gaming world wide. Players also have access to this great resource through the website with phone numbers and other contact information if it is needed.

eCOGRA: eCommerce and Online Gaming Regulation and Assurance
[email protected]
Phone: +44 20 7887 1480

EGBA: European Gaming and Betting Association
[email protected]

IBAS: Independent Betting Adjudication Service
[email protected]
Phone: +44 20 7347 5882

G4: Global Gambling Guidance Group
[email protected]
Phone: +31 204124403

Auditing Services:
There are hundreds of online casinos available, so what is the one thing that sets some aside from others? Sure, some might offer great promotions but would people actually come if the casino had little or no reputation? Auditing Services in the online casino world mean something a little bit different than the usual term, basically third party companies are hired by the casino to perform audits to ensure that their gaming software is working fairly and accurately. Once the casino passes the audit they will be certified. A logo will then be placed on their website showing they are an accredited, certified casino helping players feel safe about playing at a new casino or even an old one with no reputation on the net to fall back on. There are literally over 10 different auditing companies out there, all equally trustworthy and have the same functions. All of their information is listed here as well.

TST: Technical Systems Testing

eCOGRA: eCommerce and Online Gaming Regulation and Assurance

CFG: Certified Fair Gambling

EGBA: European Gaming and Betting Association

GLI: Gaming Laboratories International

IBAS: Independent Betting Adjudication Service

IGC: Interactive Gaming Council

iTech Labs International

OGA: Online Gambling Alliance

RGA: Remote Gambling Association

Licensing Jurisdictions:
Licensing Jurisdictions are basically places where the license is held for an online casino, this doesn’t mean that the operations are based out of this location simply because not all Licensing Jurisdictions for online casinos are the same, some offer tighter rules, more fees or more documentation where as others are basically more relaxed. Costa Rica has the most casinos under it’s Licensing Jurisdiction, over 300 casino websites are located here because those who pay taxes are only companies that operate out of Costa Rica, all others are exempt. So searching around for licensing is pretty important for those opening a new casino. There are many different licensing jurisdictions some are also not as trusted as others.

Antigua and Barbuda: Financial Services Regulatory Commission’s Division of Gaming
[email protected]
Phone: +268 481-3300

Gibraltar: Gibraltar Regulatory Authority
[email protected]
Phone: +350 20074636

Isle of Man: Isle of Man Gambling Supervision Commission
Phone: +44 1624-694331

Malta: Malta Lotteries and Gaming Authority
[email protected]
Phone: +356 213 165 90

United Kingdom: The Gambling Commission
[email protected]
Phone: +44 121-2306666

Kahnawake: Kahnawake Gaming Commission
[email protected]
Phone: (450) 635-1076

Alderney: Alderney Gambling Control Commission (AGCC)
gamblingcontrol . org
[email protected]
Phone: + 44 (0)1481 825500

Netherlands Antilles – Curaçao: Netherlands Antilles Department of Justice
[email protected]
Phone: +5999 465 1134

Problem Gambling Resources:
Problem Gambling Resources many online casinos are in business to create a fun experience some wouldn’t understand why a casino would have links to help problem gamblers, but it’s true almost all casino websites will have links to help their players if they find that they are developing a gambling problem. These links and sites are designed to help the player create a healthy balance between life & gambling. Some players make thier life all about gambling which indicates a problem and this is where casinos are looked at negatively. Here are some resources for players if they feel they are having trouble controlling the need to gamble.

Gamblers Anonymous: Gambling abuse help

NPCgambling: National Council on Problem Gambling

GamCare: a United Kingdom authority offering certification services to Europe based online casinos